SouthBridge Consulting Blog

Reaching out for support involves admitting that there is a problem in the first place—a sore spot for some individuals. It can also be time-consuming, which is more of an issue for busy individuals. However, with the right approach, you can make asking for help during the IT support process much easier.

Most people are familiar with Santa Claus, the jolly gift-giver who delivers presents to all the children who have kept the Christmas spirit in their hearts all year. Lately, many people have also become aware of Krampus, Santa’s dark shadow who—as the legend goes—takes a similar trip to visit the naughty children and turn the worst into a midnight snack.

However, one has to wonder: what about all the adults who might also be naughty?

With Christmas a couple of days away, most of us are either wrapping up our shopping or wrapping up the presents we’ve already purchased. If you are looking for a last-minute gift to give the tech lover in your life, here are three that we found really cool.

Stuff happens, and this stuff can often be bad. That’s an inescapable part of life, especially if you’re trying to run a successful business. That said, the consequences of this bad stuff can usually be minimized—if not mitigated entirely—when you have a proper disaster recovery strategy.

Let’s review what goes into preparing this kind of strategy in the most effective way and what makes it so crucial.

Many of today’s businesses span continents. That’s not an exaggeration. With faster Internet speeds fueling remote workforces, some businesses choose to strategically use workers from all over the globe to create and sell their products or services. In today’s blog, we’ll discuss some of the adjustments and alterations that you need to make when relying on truly remote teams.

Would you be concerned if someone, with only an image, could infer things about you with better-than-expected accuracy? I don’t mean snippets, either—we’re talking about entire paragraphs of context.

Probably, right?

How concerned would you be if I told you that’s precisely what Google Photos does?

Cybercrime and cybersecurity threats targeting businesses have increased consistently over the last several years, so it makes sense that it won’t slow down in 2025. Let’s take a look at a few insights so you know what to be ready for.

Artificial intelligence is the latest IT buzzword that everyone seems to focus on and it’s because it is a big deal. Advances in computing have created an environment where developers can create software that effectively learns. Unfortunately, due to the nature of AI regulation; or, the complete lack of it, there are some who are concerned that the technology—which could be a revolutionary tool for the improvement of human societies—is being degraded.

Protecting your business isn’t just about having the right tools; it’s about making sure you and your team know how to stay safe online. Here are some key tips to help you get started:

To keep your business running smoothly, even if something goes wrong—like a power outage, cyberattack, or other disaster—you need a reliable way to protect your data. That’s where data backup comes in. It’s important to make sure your backup is thorough and trustworthy so you can recover if things go south.

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

Whether it's a personal challenge or a necessity, keeping productivity high is good for an individual’s career growth and overall self-worth. Unfortunately, staying on top of your game can be difficult. We thought we would give you three things to consider that will work to keep your productivity levels high.

Have you ever accidentally deleted a file or had your computer crash? It’s a frustrating experience, right? Now, imagine if a major disaster—like a fire or data breach—struck and wiped out all your critical data. That’s where disaster recovery steps in to save the day.

Imagine giving every single person you work with a key to your house. Would you do it? Probably not, right? What if someone lost their key or had it stolen? You wouldn’t want to take that risk.

So, it stands to reason that if you can’t trust the people you work with every day with a key to your house, you wouldn’t want them to have access to all of your data; or your business’.

Every business relies on technology to function. Some wouldn’t be able to deliver any value to their customers without it, while others would be severely hindered if they suffered a data breach. For this reason, cybersecurity has to be a priority. In today’s blog, we will discuss five issues that business owners run into that can muddle their cybersecurity efforts.

Businesses of every size need to prioritize their security. This fact has not changed and will not change anytime soon. What has changed, however, are the recommended ways to approach this security.

Today, we wanted to review the history of today’s predominant cybersecurity advice and explore how the zero-trust security model applies.

Collaboration is as important as ever, if not more so, to businesses of any size… and with so much work today being done digitally, this collaboration needs to be reliable. Add in the fact that so many people work remotely as often as they do, and it should be clear that all businesses need a means of securely collaborating as part of their successful operations.

Some websites have an orange icon with waves coming from a dot in the bottom-left corner. This icon is for an RSS feed. RSS feeds are great for users who want to add the website’s content to an RSS reader—but what does this even mean? Let’s find out.

Financial management and accounting are two business needs that apply to all organizations of any size or industry. Fortunately, these organizations have access to tools like Intuit QuickBooks to help them fill these needs in a way that is accessible and convenient.

Let’s review some shortcuts to help you be more productive in managing your business finances via QuickBooks.

Successful businesses need to adjust to changes in the market, what customers want, and new industry trends. This means they have to know their business well and be willing to try new things. Let’s look at six key areas where businesses often make changes to stay successful.