SouthBridge Consulting Blog

For small businesses with limited budgets and workforces, getting the type of maintenance needed to keep complicated pieces of machinery and technology in tip-top shape seems like a tall order. Sometimes it might be a budgetary issue, where it costs too much to hire in-house staff to handle this burden. Other times it might seem like you just can’t find any talent in your location. Thanks to modern technology—remote monitoring and management technology, in particular—you are no longer stuck by these limitations

It’s easy to focus on threats that are external to your business, like viruses and malware that are just waiting to infiltrate your network, but what about threats that exist from within? While insider threats are not particularly common in the dramatic, over-the-top way that they are made out to be in movies and media, they are still a very real issue that should be addressed by your organization’s network security protocols.

Regular computer maintenance is part of maintaining healthy IT infrastructure, but one aspect that can often go by the wayside is keeping your computer physically clean. By this, we mean keeping it dust-free, clean and tidy. We’ve put together a shortlist of everyday actions that employees of any caliber can use to keep their workstations clean. This will help your organization take preventative measures over time and (hopefully) prolong the lifespan of your business’ technology.

With Microsoft announcing that the Windows 11 release is right around the corner, most users will be looking to upgrade to hardware that supports it. This is a topic for another day. As we approach the Windows 11 launch, Microsoft is gearing up to retire one of its most controversial (and ultimately innovative) operating systems to date, Windows 8.1. Today, we thought we’d talk a little bit about the mixed bag Windows 8.1 is and how it will be important to move off of the software by January 2023.

In today’s ever-connected world, many devices are capable of utilizing an Internet connection to share and access information, including some rather unorthodox ones. All of these devices contribute to the greater collective which is referred to as the Internet of Things. While this type of unprecedented connectivity can be a great boon for businesses, it also represents great risks for business owners who do not take it seriously.

Make no mistake, the impact that your mobile device strategy has on your business is an important one. It can make or break your organization’s security, as well as stymie or encourage your organization’s productivity. Therefore, you should do everything in your power to make sure that your mobile device management platform is working to your company’s advantage. Let’s take a look at some of the features that all good MDM platforms should enable.

Microsoft has officially unveiled Windows 11, the latest in its line of PC operating systems, as well as detailed its system requirements. Will your business be upgrading to Windows 11 when the time comes? We think a lot of it will depend on its current IT infrastructure and whether or not you meet the minimum requirements right out the gate. Let’s dive into the details and what you need to know about Windows 11.

For decades, technology has been the driving force behind some of the biggest and most radical shifts in business. Therefore, it makes sense to assume that the keys to your organization pushing past its limits and becoming truly exceptional lies in the implementation of new technologies that change operations in a profound way. The process of digital transformation does not have to be difficult, but it is important in a business environment so that you can stay competitive.

Phishing attacks are some of the most common threats out there. Hackers will craft messages or web pages designed to harvest information from your employees, be it through suspicious requests for credentials via email or through false websites that look so much like the real thing that it’s no wonder they were tricked. How can you make sure that your employees don’t fall for these dirty tricks? It all starts with comprehensive phishing training.

IT support is a major pain point for small businesses. While they understand that technology is not something to be trifled with, they often have to pass on getting the most comprehensive service out there in favor of saving capital for other parts of business. 

As you might expect, the remote circumstances that many business professionals have found themselves in as of late have created challenges that must be overcome, especially in regards to the access and dissemination of data to mobile devices. Let’s examine the mobile device’s role in the modern business and how you can ensure these great tools are being used properly for your organization.

Most of us take streaming media for granted. Whether you are streaming a movie on Netflix, binge-watching a show on Hulu, or using one of the growing number of streaming television networks to stream sports, shows, and news, there is quite a bit of interesting technology fueling your entertainment. Today, we thought we’d briefly go through some of the tech that makes these streaming services, and their millions of simultaneous streaming feeds, possible. 

To say someone is adept at a task is to say that they are a professional, or someone with a considerable amount of knowledge that contributes to their ability to complete a particular task. In cybersecurity, this is extremely important, as the entire concept of cybersecurity is complex by nature. Your business too can improve its cybersecurity practices and shift focus to a more mindful approach to network security.

Small businesses often struggle with technology, primarily because they either lack strong IT leadership or they lack the resources to ensure IT maintenance and management happens without a hitch. There are several mistakes that a small business can make when it comes to technology management. Here are four of the biggest and most common that you absolutely cannot afford to make.

We live in a world of the “as a service” business model, where services are rendered on a per-month or per-billing cycle service model rather than the traditional “buy now, replace later” one. What they don’t tell you, however, is that when you use Software as a Service (SaaS) for multiple purposes, things can get messy pretty quickly. How do you manage all of your software solutions without breaking the bank (and your brain)?

When we are talking about the continuity of your business, we typically use the colloquialism “disaster” for just about anything that could put the brakes on your business’ ability to do business. But what happens when that “disaster” is an actual disaster and threatens to derail your business completely? Today, we take a look at some disaster preparedness tips that can quite literally save your business from ruin. 

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution resolves for your organization. To help you instill the correct mindset in your employees regarding technology, here are some training tips!

The cloud is a great tool to improve the accessibility of applications and data, but with so many options available to businesses, it can be a bit intimidating to get started with it. Let’s go over some of the various types of cloud solutions available, as well as some of the more well-known services that you might find helpful.

We believe that at the end of the day, employees want to do the right thing and accomplish their daily tasks without incident. However, technology can often break these plans with unexpected issues that prevent them from doing so. If you don’t take the time to provide the proper IT support when it is needed, you force your employees to either be unproductive or find unconventional (and often unsecure) solutions.

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.